Checklist per customer
Allow for a digital checklist that can be edited with the app and sent to the customer. Being eco friendly, the idea of leaving paper checklists behind goes against our branding.
Time change for evening staff
When our evening staff works from 10:00pm to 12:01am, they aren't able to clock out. The time physically has to be changed and we would prefer to not have to do it that way......... previously there wasn't an issue, but now it's a mess for our evening and weekend staff.
We would love to be able to add a link into the notes section in Zenmaid; we can add one, we just can't click on it to open/access it (hyperlink). This would save a lot of time for our staff.
Allow owners to add and edit appointments on mobile apps
Would love to be able to add new customers, new appointments, and edit both, from my mobile phone without having to use Google Chrome
Contract/Terms and Conditions Template or Online Form
It would be really helpful to offer a contract or terms and conditions template to your list of templates or even as an online form for new clients to agree to before service starts. When setting up each client account it would be really helpful to have an alert or checkbox to ensure this is completed/returned ...
Enable customers to check their upcoming schedules online
Enable customers to check their upcoming schedules online. Not make changes, but just to check on their schedule. we get soooo many calls / emails checking on their upcoming cleaning dates. huge waste of time. A bonus would be if they could make changes to a new date online, but have us have the ability to lock this feature entirely or 1 or 2 or 3 o4 or 5 days out, so we have control over the near term schedule.
The breakdown of the clocked hours in the the Excel spreadsheet is difficult to read. Perhaps adding the clocked hours directly to the payroll sheet. We use revenue share pay, but we do still use clocked hours for various reasons. It would be super helpful if those numbers appeared in decimal form right under the clock in/out times, both on the appointment and also in the payroll breakdowns.