Management Requests

It would be nice to have holidays show up on the zemaid calendar

A way to keep track of tardiness, absenteeism and requested time off.

Allow ZenMaid users to configure multiple reminders (both email and SMS) per appointment for each appointment status, including custom statuses. The goal is to support better customer segmentation and reduce manual work related to status management on the day of service.

I was thinking how many times my cleaners call me to call the client to inform that they are at the door. When the sent the On my way message they should have an option to inform the client from the app that they have arrived. So the client get a message IM HERE” Your cleaner has arrived.

It would be nice if the cleaners using the phone app had a way of "requesting time off" or noting time off directly from the app, that would then show up on the web version as "cleaner name unavailable" from 0:00 - 0:00 and it has nothing to do with creating an "unavailable" appointment event.

The checklists: the staff fills them out and we cannot read them or somehow share them with the client. It allows me to see just a little of it and I cannot scroll down to see the rest. Being able to share this with the client would be invaluable. Tip feature: It does not transfer over to the payroll report? So we still have to track it manually which makes it even harder than just pulling from our square report that we connect to our "cleaning complete" text. We created a serate square link just for tips. Would love to be able to have these tips go directly into the "extras section" for the client that tipped and when we run payroll is shows. Cleaner Availability and PTO Days: We Log them but there is nothing showing on the schedule that they aren't available and still allows us to book them. I know it can show on that little hoover over tool but this doesn't help when we aren't in the calendar checking on each day. If we have that they are off a block it would be nice to show up on the actual schedule.

It would be great if employees could request time off in the app

It would be super helpful to be able to view jobs by customer in the calendar. I know that you can look in each contact to see list of future and past cleans but really dont like that view - a visual view far easier. Would like to be able to select a customer(s) to view on the calendar.

When I send an invitation to a cleaner, the cleaner accepts. ZenMaid let's me know and the cleaner gets a message in a blue rectangle that the 'employer' will assign someone to the job. I need to be able to change the word 'employer' to 'agency' because my cleaners will not be my employees - they will be independent contractors.

Ability to sort employees by employee number