Management Requests

Saves time

This can help a cleaner optimize their time without flipping through a million pictures and be able to explain things in further detail.

It could be added as a task and assigned for team to read at the start of the day, so I don't have to text them details all the time or enter the info individually into appointments.

Be able to send customer agreements when onboarding a new customer and have them sign them electronically and automatically attach them to the account

Some way that we can either send or they can log in and see appointments that we have scheduled for instance I have my bi-weekly set up to be reoccurring so they're scheduled for the whole year some people are bi-weekly summer monthly however some times I have to move them they're not always exactly the same day and time but I would like them to be able to look each month and see what their dates are that their schedule for for each month or a case they forget or have a doctor appointment they can always log in and double check the date and time of their appointment that is scheduled in the calendar this will be very helpful I find that I do a lot of this manually and send them reminders like a week or two ahead just to make sure that they don't have anything planned for that day as a reminder I know it also reminds them two days before that's what I have it set up for but sometimes I like to go ahead a couple weeks as it gets closer to their cleaning day and double check that that day is still okay

I would love to be able to add multiple pics to a job note as well as not have the crop. Already set so small, just full picture and then we can choose if we want to crop anything out, definitely slows down the process to adding our job completion pictures. Also, if we could easily choose for that note with pictures to be sent to client, when we notify them. That the job is complete, super helpful for airbnbs

It would be nice to have holidays show up on the zemaid calendar

Today I did a Demo with another CRM to see what they had to offer and while I could not be swayed away from Zenmaid they did have one very beneficial feature that would be amazing. They offer a Request more time button in the app that notifies the office that the clean is going over and how much extra time they need and why they need it. It then sends of notification to Zenmaid as well as a text to the office. When the request is approved or denied it sends a notification to the techs to let them know. This cuts out a lot of back and forth and allows Technicians to keep working while the office gets approval

The system lets you send a calendar invite with the Appointment Reminder email. It would make more sense if the system allowed you to send a calendar invite with the Appointment Confirmation email. In other words, once the appointment for service is agreed/confirmed with the customer they will get a calendar invite.