Management Requests

A great improvement would be the ability to classify appointments under different categories and be able to have available data to track them. We service, Carpet cleaning, more in/out, recurring house cleaning, commercial cleaning etc, and it would be very helpful that we create appointments we would have the ability to classify them. That way when we look at reports we could easily find for example, how many house cleaning clients we have and how much revenue this generated, how many carpet cleaning we've done in a year and how much revenue it generated etc.

As part of the Appointment Confirmation will help to include a Confirm button to return an email to us saying was confirmed

It would be great if we could have an estimate option to send to the customer who is not yet ready to book. We could go in the system, create an estimate and email it to them to ponder.

Exactly that please

I have some clients who don't want to receive either of these. I have some clients who want one but not the other. It'd be nice to turn these off indvidually by client vs. having to send all manually or try to remember to not mark certain cleans complete etc. We can't move the numbers to no texting because then they want receive certain notifications like OMW and Appointment reminders.

Would love to be able to filter Service Ratings by cleaner, and download said data. We use the Service Ratings when doing 6 month staff reviews. At the moment I'm screenshotting dozens of reviews and uploading into ChatGPT to pull the data into a spreadsheet. Multiply that by 5 or more staff and you're eating up a lot of time. Thanks team x

I would love to be able to schedule appts. for the 1st of every month and the 15th of every month that don't need to be edited. This would greatly help production as I can edit an apt that happens ever 4 weeks but its not ideal. Google does a great job of offering calendar booking customization (for example)

I’d love the ability to assign different base rates per sq ft depending on the cleaning type (standard, deep, move-in/move-out, etc.). Right now, there’s only one base rate option, which makes it difficult to generate accurate instant quotes for clients. Having square-footage pricing tied to each service type would make quotes more consistent, reduce manual overrides, and reflect how most cleaning businesses actually price jobs. This improvement would save significant time while keeping pricing transparent for both clients and admins.

It would be super helpful to have a simple way to track staff absences in ZenMaid - maybe a log or summary view that shows how many sick days or time-off entries each cleaner has had over a set period (like 3 or 6 months). Right now we’re keeping a separate Google Sheet for this so we can review reliability and attendance patterns during staff reviews, but it would be great if ZenMaid could show that info directly in the system or in the reporting tab. Is there already something like this built in, or could it be added to the development list? Thanks Kristy, House Mum Team