Management Requests

It would be nice to have holidays show up on the zemaid calendar

Today I did a Demo with another CRM to see what they had to offer and while I could not be swayed away from Zenmaid they did have one very beneficial feature that would be amazing. They offer a Request more time button in the app that notifies the office that the clean is going over and how much extra time they need and why they need it. It then sends of notification to Zenmaid as well as a text to the office. When the request is approved or denied it sends a notification to the techs to let them know. This cuts out a lot of back and forth and allows Technicians to keep working while the office gets approval

A way to keep track of tardiness, absenteeism and requested time off.

Hi, can we change the wordings on the 'button' shown on invoice to 'View Invoice' only as we are not using online card payment. Customers are confused when they pressed and found out they can't pay via their debit card online. I want to show the button as 'View Invoice' only

Be able to send customer agreements when onboarding a new customer and have them sign them electronically and automatically attach them to the account

It would be nice to be able to have a lead management system within zenmaid to know where there are within our system, be able to move them into different buckets in the follow up scene, etc.

It would be nice to be able to have 2 office locations within one zenmaid account. We have 2 and sometimes there can be overlapping if necessary with our cleaning techs but it would be nice to be able to pull separate reports for the locations to know what is working best for each location and look at the schedules separately as well!

It would be very helpful to see who made changes to appointments. That way I can go directly to that user to answer any questions I may have.

Please create a workflow to automate and email / SMS to clients once we hit archived. We find that we often get double and triple bookings and having to manually reach out to the client and let them know we are unable to service the appointment is quite time consuming especially when we have to go into the appointment request and archive it anyway. Could be something really simple like: "Unfortunately we are fully booked at this time and are unable to service the requested appointment time at XYZ time on XYZ date. Please message us with a preferred time on MOBILE or via EMAIL."