Management Requests

I think it would be helpful to be able to verify funds with a credit card hold just prior to a cleaning so that we don't get stuck with a declined card after the payment is finished. I have been put in this situation before and it's not good. We are set up to only accept credi cards and we do not send invoices after so this would crucial in making sure we get paid and that someone does not get a free cleaning from us. What we normally do is cancel the cleaning if the person can't provide us with another credit card prior to the cleaning which saves us a lot pain.

Just to protect privacy and make it a little harder for the staff to poach any clients.

It would be really helpful to offer a contract or terms and conditions template to your list of templates or even as an online form for new clients to agree to before service starts. When setting up each client account it would be really helpful to have an alert or checkbox to ensure this is completed/returned ...

The other booking platform I used had this feature and it was helpful to be able to ensure the funds were there in order to avoid a Declined Card error after a cleaning is done. In my business, we only accept credit cards, so I don't send invoices. It is especially helpful to know that the funds are good on that card. If the funds are not available, I can contact the customer and get updated card information or cancel the cleaning if they can't pay for the cleaning.

Will so helpfull have the option to plan our cleaners route, specially for the ones we have vacation home services, because we are always in different areas

It will be amazing if the review was linked for the cleaner profile, so she can be aware what clients are saying about her job and how she's going. So she can be motived to keep her rate high.

I would like to see a limit of feet from the location (jobs) for cleaners to clock in/out. I do not want them clocking in 4 miles away, and clocking out 30 minutes after they're finished. I am aware I can see their location on when they clocked in/out, but I don't want to have to check each clocking selection every time.