Today I did a Demo with another CRM to see what they had to offer and while I could not be swayed away from Zenmaid they did have one very beneficial feature that would be amazing. They offer a Request more time button in the app that notifies the office that the clean is going over and how much extra time they need and why they need it. It then sends of notification to Zenmaid as well as a text to the office. When the request is approved or denied it sends a notification to the techs to let them know. This cuts out a lot of back and forth and allows Technicians to keep working while the office gets approval