Google review text | Voters

Google review text

complete

JoAnne Doran

I would love it if we could set up an auto text to my Google review page to go out after a customers appointment is completed. I dont think that would be to hard to add.

January 30, 2021

Amar Ghose

marked this post as

complete

With our new Service Ratings release we've done as close to this as we can. The FTC frowns upon directing folks based on their ratings so we can not offer that.

In fact, a competitor of ours is now in a class action law suit for violating this.

Ali Alzurufi

Yes i'd like to do this as well. If a text isn't possible how about an email going out right after job is complete? Because that way most people get push notification on their phone anyway.

Amar Ghose

It's not hard but it is expensive. Every SMS template we add at this point will cost us $500 every single month to send out

JoAnne Doran

Amar Ghose: even if its a wild card?

Amar Ghose

@joanne-doran-dust-busters-cleaning-service: It's a new text that we do not currently send out. That's what costs the money, not the wild card

Ali Alzurufi

Amar Ghose: If a text isn't possible how about an email going out right after job is complete? Because that way most people get push notification on their phone anyway. I noticed right now the current follow up email goes after one day.